FAQ - Dolphin Emotions | Zoomarine Algarve

	Where does it take place? How long does the Experience last? Who can participate? What is the minimum age for participation? Do I need any special equipment? Is the use of a wet suit or vest compulsory? Can I take personal objects? Can I film or take photographs? Is the Lagoon deep? Are there restrictions as to what I should eat? Are there any risks involved in the experience? Does the water temperature vary? Will the weather conditions affect the experience? Must I buy a ticket for the experience? Can we bring Spectators? Does everyone have to pay to get into the park? How to make a reservation? How far in advance do I need to book?
		Where does it take place? The Dolphin Emotions experiences will be held at Zoomarine's most recent habitat, called Lagoa Azul, access to wich is reserved for participants and those accompanying them. How long does the Experience last? Including the training sessions, the time it takes to change and the session itself, the participants will be occupied for around 90 minutes. The time spent in the water is around 30 minutes. Who can participate? In order to participate in the experiences, you must: - Be at least six years old; - Children with 6 or 7 years old may only take part if accompanied by another participant with 16 years old or over; - Not be pregnant; - Know how to swim; - Be in good physical shape and not suffer from any serious physical or psychological limitations (as this may limit the capacity to fully understand instructions and/or perform the aquatic activities). What is the minimum age for participation? Children must be at least 6 years old. They must bring their identity card or passport as a proof of their age. Do I need any special equipment? Yes. Zoomarine will provide a wet-suit or vest (in the summer). Participants must wear a swimsuit. The use of a t-shirt is optional. Is the use of a wet suit or vest compulsory? Yes, for health and safety reasons, both for the customer and for Zoomarine. Can I take personal objects? Objects on the body are not allowed in the lagoon. These include earrings, rings, necklaces, watches, piercings, bracelets, hair ties, beads in the hair or on the swimsuit, glasses, hard contact lenses and other ojects that could be abrasive. All these objects can be placed in individual lockers prior to the experience. Can I film or take photographs? Yes, the accompanying spectators can film or take photographs, but only from the area reserved for them. However, Zoomarine will film and take photographs of the experience, which may be purchased at the end of the experience. Is the Lagoon deep? Yes, depending on the behaviour to be performed, the participants will be in areas of variable depths (between 0,6 e 5,5 meters) Are there restricitons as to what I should eat prior to the experience? Yes, it is recomended to the participants to avoid heavy meals before the experience, once it involves constant physical activity in the water. Are there any risks involved in the experience? No, provided that all the rules of the experience are followed in terms of safety and behaviour and previous instructions are also respected. Does the water temperature vary? Depending on time of year, the water temperature varies between 18º C and 24º C. Will the weather conditions affect the experience? The experiences will run whenever Zoomarine is open to the public, except in extreme weather conditions. Must I buy a ticket for the experience? Yes. Each participant will have to buy a specific unit ticket. Can we bring Spectators? Children under 1,00 meter of height may attend for free as spectators accompanying the participant. Any additional spectators must purchase a specific ticket. Does everyone have to pay to get into the park? Entrance to Zoomarine theme park is included in the participants ticket and the accompanying spectators ticket on the day of the experience. The visitor who has already purchased the ticket to the Theme Park, can buy indoors the Accompanying Spectator ticket by single price of €2.00 (sold only inside the park). How to make a reservation? The Dolphin Emotions experiences must be booked troughout the electronic ticketing on www.zoomarine.pt or in Zoomarine theme park. Spread across the Algarve is also a vast network of official Zoomarine agents that could make such reservation. For more information, you can contact us by phone and fax: (+351) 289560306 or email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). How far in advance do I need to book? Ideally the reservation should be made 1 month in advance, however, you can always check the availability for a specific day trough the phone or fax numbers: (+351) 289560306 or email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).